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Patient and Family-Centered Care

Welcome to University of Colorado Hospital (UCH) - the home of Patient and Family Centered Care (PFCC). 

Our history

In 2004, UCH joined a growing number of medical institutions nationwide that committed to exploring the principles of patient and family centered care. We recognized that the highest quality of care could best be achieved through a partnership between healthcare professionals and those they serve.

UCH formed a PFCC Advisory Council comprised of patients, family members, and hospital staff, an innovative approach to healthcare that recognizes the valuable information possessed by patients and their families. 

Enhancing the quality of care

This wealth of information is utilized in the development of treatment plans and in enhancing the quality of care delivery. Combining this perspective with the expertise of our excellent staff allows both staff and patients alike to experience a higher level of satisfaction with the healthcare delivery process.

University of Colorado Hospital is determined to become a model of the best care delivery possible. At the center of that goal is the patient and their families. Our Council members are encouraged to join many hospital committees; by doing so, they have impacted the climate of change that is at work in our hospital culture.

Volunteering on the PFCC Advisory Council

The PFCC Advisory Council is open to volunteers who have had any hospital experience and feel passionate about the partnership we are building at University of Colorado Hospital.

Read the Patient Care Advisor job description

Council meetings are scheduled for the first Monday of every month from 1:00 p.m. to 3:00 p.m. in the Anschutz Inpatient Pavilion (AIP) room 2133. Maps and directions

Questions? Contact Us

Read our "frequently asked questions" document.

Please email us at if you would like to explore the possibilities of joining us or if you have any questions about PFCC..

PFCC Council


Volunteer Services

University of Colorado Hospital
12605 East 16th Ave.
PO Box 6510, F771
Aurora, CO 80045
720- 848-1886

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