Pharmacy Frequently Asked Questions

You can fill them at any Anthem participating retail pharmacy. These include pharmacies at UCH (Anschutz Outpatient Pavilion, Atrium pharmacy at Anschutz Inpatient Pavilion, Lowry pharmacy, UCH Mail Order pharmacy), pharmacies contracted under UCH in Boulder (the Apothecary pharmacy at UMGP and the Apothecary pharmacy at Wardenburg), as well as at Rite-Aid, Wal-Mart, King Soopers, etc.

 

Note that after January 1, 2012, Walgreens pharmacies will no longer accept this insurance.

Yes. Filling your prescriptions at a UCH pharmacy costs less than at other pharmacies, as shown below.

 

	UCH Discount Pharmacy Locations	Retail (KingSoopers, Rite-Aid), etc.	Mail Order (thru UCH only)
Generic Tier 1 Medication
1-30 day supply	$12.50	$15.00	N/A
1-90 day supply	$25.00	N/A	$25.00
Brand Name Tier 2 Medication
1-30 day supply	$30.00	$35.00	N/A
1-90 day supply	$60.00	N/A	$60.00

Filling your prescriptions at UCH pharmacies has other added benefits:

• It's likely to be the most convenient option if you work at the Anschutz Medical Campus.
• Savings are retained internally so we can use them towards keeping future premiums affordable.

Also, please note that:

• All maintenance prescriptions must be filled at UCH pharmacies after 90 days, so you may consider transferring those prescriptions to UCH pharmacies now.
• The only covered mail order service is through the UCH Mail Order pharmacy.

The easiest way to maximize savings (i.e., lower co-pays) is to enroll in the "Mail Order" program.

 

You may also receive the same discounted copays at the UCH Lowry pharmacy, or at our contracted pharmacies in Boulder (the Apothecary pharmacy at UMGP or the Apothecary pharmacy at the Wardenburg Health Center).

 

All maintenance medications must be filled for 90 day supplies at one of these UCH pharmacies, or one of our contracted pharmacies in Boulder, by the third refill.

 

So if you can't pick up your medications on the Anschutz Medical Campus, your options include picking up prescriptions at the UCH Lowry pharmacy, or one of the contracted Apothecary pharmacies in Boulder, or utilizing UCH Mail Order Pharmacy.

Yes. UCH Mail Order Pharmacy is the exclusive mail order option. When using the mail order service, you get the added benefit of receiving three mionths' supply of medication for the cost of only two copays.

These are medications that you take on a long-term basis. Examples include medications for blood pressure, cholesterol, asthma, and diabetes. You may fill your maintenance medications at ANY pharmacy (except Walgreens) up to three times within 90 days before being required to switch to a UCH Pharmacy in order to be covered.

After filling the same maintenance drug and dose three consecutive times, your prescription is not likely to change.

 

By using UCH pharmacies, employees only pay for two rather than three prescription copays in 90 days. These savings are also passed on to the employers who pay for the plans which helps keep the cost of providing these health plans affordable. Furthermore, it is likely more convenient for you to fill your medications about four times per year instead of twelve.

 

Certain medications are excluded from the 90-day supply requirement. View this "exceptions" list.

Our employee health insurance is “self-funded,” meaning “The Trust” which represents UCH, UPI, and CU pays for these health plans.

 

The Trust pays for the majority of your monthly premiums and the cost of prescription medications outside of copays. Any profit that is made by UCH pharmacies on these prescriptions is shared back with The Trust, which is in turn used to pay for our health insurance. This allows for a beneficial cycle that allows for lower monthly premiums and prescription copays that are affordable to all employees.

No. You may request a 90-day supply at any of the UCH pharmacies or at either of the contracted Apothecary pharmacies in Boulder.

Yes. Some prescriptions are not required to be enrolled in the 90-day supply mail order program. Exceptions to the program may include (but are not limited to) controlled substances and medications where the FDA limits the amount of medication that may be dispensed. View the exception list.

 

Note that these medications may still be filled using the UCH Mail Order Pharmacy service or may be picked up at any of the UCH retail pharmacies.

No.

 

You will be required to fill 90-day supplies of your maintenance prescriptions (prescriptions you take long-term) at UCH Pharmacies by the third time it is refilled. These can ONLY be filled using the UCH Mail Order Pharmacy or picked up at any of the UCH pharmacies (including the Anschutz Outpatient Pavilion pharmacy, Atrium pharmacy at Anschutz Inpatient Pavilion, or UCH Lowry pharmacy).

 

You may fill your maintenance prescriptions at ANY pharmacy up to three times within 90 days before being required to switch to the UCH Mail Order Pharmacy or other UCH pharmacies. After a maximum of 90 days, maintenance medications must be ordered through UCH pharmacies to be covered.

 

Some medications are excempt from the mandatory mail order pharmacy requirement. View the exception list. Short-term drugs like antibiotics would not be considered a Maintenance Drug and therefore you could fill this prescription at a local retail pharmacy or any of the UCH pharmacies.

 

Helpful Tip: Ask your doctor to prescribe a 90-day supply of your maintenance medicine plus refills (note: certain medications will be subject to state or federal dispensing limitations). If you need the medicine immediately, ask your doctor for two prescriptions, one to be filled right away at your pharmacy of choice and another to be sent to the mail service pharmacy.

Convenience. Prescriptions are delivered directly to your door.

 

Savings. How much you save depends on the medications you take. In many cases, a three-month supply of a generic equivalent costs the same as a two-month supply from a retail pharmacy. You can save up to $240 per prescription annually!

To enroll, download this enrollment form or pick one up at a UCH pharmacy. Complete it and mail it in along with any prescriptions you would like to have filled.

 

Or you can call the Mail Order pharmacy at (720) 848-1432 or 1-800-941-2207 between 8 a.m. and 4 p.m.

Once you’re enrolled, you may have your doctor call in new prescriptions to the Mail Order Pharmacy at (720) 848-1432 or 1-800-941-2207 between 8 a.m. and 4 p.m.

 

You can also mail your written paper prescriptions along with a mail order form to the Mail Order Pharmacy at:

12605 E. 16th Ave
Mail Stop A014
Aurora, CO 80045

 

If you would like to transfer a prescription from another pharmacy, call the Mail Order Pharmacy and provide them with the name and contact information of the other pharmacy along with your prescription number and medication name.

 

Please allow 7-10 days for processing and shipping of your order.

 

Helpful Tip: Ask your doctor to prescribe a 90-day supply of your maintenance medicine plus refills (certain medications will be subject to state or federal dispensing limitations). If you need the medicine immediately, ask your doctor for two prescriptions, one to be filled right away and another to be sent to the mail service pharmacy.

Call (720) 848-1432 or 1-800-941-2207 and select option 1. Please have your prescription number and credit card ready.

 

Or use the Online Mail Order Prescription Refill Service.

 

Remember to always request your prescription refills 7 to 10 business days before you run out.

 

For your convenience, we can automatically refill your prescriptions whenever they’re due (for example every 90 days) at your request. This way you don’t have to remember to request your refills.

 

To set this up, select the "auto refill" option at the bottom of the mail order form when you place your first order. You can also call or email the Mail Order Pharmacy to request this service.

Seven to 10 business days. Rush delivery is available for an additional charge.

View the list of covered self-injectable medications and their copays.

Most common medications are covered by this plan, especially the majority of generic medications. You can check the Anthem Formulary online to see if your prescriptions are covered.

 

Only Tiers 1 and 2 are covered under the UA Net plan. The Anthem Formulary Tiers List can be accessed online – Go to: http://www.anthem.com/health-insurance/customer-care/forms-library

then click on "Anthem Tiered Drug List".

UCH pharmacies can fill retail prescriptions for ANY patient from ANY doctor.

Yes. All non-UCH retail pharmacies contracted with Anthem will charge the co-pay or the $4 price, whichever is less.

Coverage is the same as filling prescriptions in Colorado. Your prescriptions may be filled at any Anthem contracted pharmacy for the standard copay or coinsurance. Anthem's network has over 62,000 pharmacies contracted nationwide and includes most major chains.

Atrium Pharmacy (first floor, Anschutz Inpatient Pavilion)	Anschutz Outpatient  Pavilion (AOP) Pharmacy
12605 E. 16th, Room 1054 Mail Stop A027 Aurora, CO 80045 Open 9 a.m. to 8:30 p.m., Mon - Fri 9 a.m. to 5 p.m. Sat & Sun   Phone:  (720) 848-4083  Fax:  (720) 848-4084	1635 Aurora Ct., Room 1012 Mail Stop F702 Aurora, CO 80045 Open 8:30 a.m. to 6 p.m., Mon - Fri Phone:  (720) 848-1020  Fax: (720) 848-1040
IDGP Pharmacy at UCH (AOP 7th Fl)	Pharmacy at Lowry (formerly Garfield)
1635 Aurora Ct., Room 7284 Mail Stop F702 Aurora, CO 80045 Open 8:30 a.m. to 5 p.m., Mon - Fri; closed 12:30 - 1 p.m. Phone:  (720) 848-4081 Fax: (720) 848-4082	8111 E. Lowry Blvd, Ste 110 Mail Stop B01 Denver, CO  80230 Open 8:30 a.m. to 5 p.m., Mon - Fri   Phone:  (720) 848-9590 Fax:  (720) 848-9593
The Apothecary at UMGP**	UCH Mail Order Prescription Services
350 Broadway, Suite 50 Boulder, CO 80305 Open 9 a.m to 5 p.m. Mon - Fri Phone: (303) 499-2879 Fax: (303) 499-5308	12605 E. 16th Ave Mail Stop A014 Aurora, CO 80045 Phone:  (720) 848-1432 Fax:  (720) 848-1433
The Apothecary at Wardenburg Health Center**
(CU Boulder campus) Open 8 a.m. to 6 p.m. Mon - Thurs 8 a.m to 5 p.m. Friday 9 a.m. to 2 p.m. Saturdays, during the Fall/Spring semesters
**The Apothecary pharmacies in Boulder are contracted under UCH so that you can obtain the discounted copays. They are not employed by UCH.

Call the pharmacy where you have your prescriptions filled, and request a copy of your prescription history from them.

 

You must print and fill out a Release of Information form [forma en Español] and submit this form to the pharmacy by mail or fax.

 

For additional questions, please use the following resources:

 

For general questions about benefits: Email pharmacy@uch.edu or phone (720) 848-3377

 

For questions about the Mail Order Prescription Service: Call (720) 848-1432 or 1-800-941-2207