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Frequently Asked Questions at University of Colorado Cancer Center

Below are some of the most common questions we get from patients, family, and friends. If your question doesn't appear below, please feel free to call us at (720) 848-0300.

Who do I call to make an appointment at the Cancer Center?

Please call (720) 848-0300 and ask to speak to the scheduler for your cancer type.

How do I know if your cancer center accepts my health insurance?

Please call (720) 848-0300 and ask to speak to our insurance specialist.

Do you provide lodging and transportation for cancer patients?

We do not provide lodging and transportation for our cancer patients; however, we have a Cancer Resource Navigator who can help you in find local lodging and assistance with transportation if needed.  Please call the Cancer Resource Center at (720) 848-0316 to find out more.

Do you have support groups and classes for patients and caregivers? What is the cost for these programs?

Yes, we have support groups, classes and special programs throughout the year. All groups, classes and programs are free and open to the community. Please call the Cancer Resource Center at (720) 848-0316 for more information, or visit our calendar of events.

Do you have support groups for children and grandchildren of cancer patients?

Yes, we do. CLIMB [Children’s Lives Include Moments of Bravery], is a four-week program designed for children whose parent or primary caregiver has cancer. Children attend the program each week with their parent or caregiver and work on activities to promote an understanding of cancer and expression of emotions. Please call the Cancer Resource Center for more information at (720) 848-0316.

Can I check books and videos out from the Cancer Resource Center?

If you are a patient at the University of Colorado Cancer Center, you can check out books and videos. If you are not a patient, you are welcome to look at the books and view the videos during your visit to the Cancer Resource Center.

What if I am experiencing financial difficulties during my cancer treatment?

We can help you find resources. Please call (720) 848-0300 and ask to speak to the social worker who works with your oncologist.

I live alone; what do I do if I need more support at home?

We can help you find resources for services like home health care and meal services. Please call (720) 848-0300 and ask to speak to the social worker who works with your oncologist.

What do I tell my children about my cancer diagnosis?

This is a very common concern. Please discuss this issue with your social worker or check out a book or video on parent-child communication from our Cancer Resource Center. Please call (720) 848-0300 and ask to speak to the social worker who works with your oncologist.

How do I make sure that my wishes regarding health care are honored?

You can fill out an advance directive form. These forms are available at the Cancer Center. Any member of your health care team can provide you with this form and answer any questions you might have about it.

How do I find information about clinical trials or research related to my cancer type?

Please call the Clinic Trial Hotline at the University of Colorado Cancer Center at (720) 848-0018, or search for clinical trials.

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